John Roddis

A quick note of appreciation to thank you and the team for the remarkable service achieved in turning round, in under 24 hours, a full and successful recovery of data from the platters in my failed hard drive.

I also valued your time in providing a little insight into the nature of hard drive failures, and advice on selecting equipment and configurations for greater reliability with what is the Achilles Heel of many computer systems.

John Roddis.

University of Manchester

Project Manager
The University of Manchester

Gang Xie

I am the customer who sent you the Toshiba hard disk for data recovery. I am informed that the recovery has finished and I will receive the faulty disk, recovered data, and the replacement disk tomorrow. So far, I am very satisfied with your service and am most grateful for your great patience and kind help.

Thanks a lot! I will surely recommend you to my friends if they need the service of data recovery.

Sincerely,
Gang Xie

May Seitanidi

I have now received and checked my CD and to my amazement Disklabs managed to recover, within only one week, all my files! As I explained to you on the phone these files were of extreme importance to me as they were holding my Doctoral work over the last 5 years. So, you can imagine that I am really relived that I regained access to all the material, thanks to you.

I also appreciate very much your pricing system which I think is really fair.

I would definitely recommend Disklabs without any second thought to all my colleagues at the University of Nottingham.

Please accept my congratulations for an excellent efficient and effective service, which is very fairly priced.

Thank you very much indeed.

Kind Regards
May Seitanidi

Paul Glucklich

Thank you for your excellent service. You have saved me hours of work, and some of the files could not be replaced.

Look forward to receiving my recovered media tomorrow.

Thank you

A very grateful
Paul Glucklich

Nick Alexander

After recently using your service to recover data which I accidentally deleted from a customers USB pen, I must admit I am most impressed with the service. I was looking through the yellow pages in a panic trying to find someone to save me - and three other repairers said that work couldn't be retrieved from a flash drive.

Disklabs have retrieved all the information from the pen (and even work which I erased months ago!).

Thanks again

Nick Alexander
Pc Homecall

Greg Hedges

Paul,

Just a quick line to thank you and your team for the swift and hassle free service you have provided to me and my business. It has been refreshing, having wasted months with other firms who could not deliver on their pledges to deal with a data recovery firm that actually delivers what it states it can deliver in their marketing. I would have no hesitation in recommending your services to any of my clients, family or friends who require a similar hassle-free service.

Thanks A Lot

Greg Hedges for
Duck & Hedges Ltd.

David Ferrone

Dear Madam/Sir,

Just recently I unfortunately had the need to seek the services of a data recovery company. I chose Disklabs because your website seemed very straight forward and upfront. The online quotation system worked with no problems. I was also able to talk to an engineer late night on a saturday (sorry about that! I think you were enjoying a pint in your local at the time).

I had planned a surprise visit for my girlfriend who lives in LA, USA. I live in London and had been planning the surprise for some time, three months to be precise. All of her friends and family knew what was going on, all except her that is. The occasion was valentines day and her birthday which is on the 15th. The plan was to jump out of her best friends closet, dressed in a very expensive suit, tailored especially for the visit. We would spend two days in LA then two more in Vegas and our last two back in LA again. All went according to plan and she couldn't have been more surprised, pleasantly I must add! It was a surprise like no other, we both had a fantastic time. So I was pleased I had taken pictures of the whole thing with a digital camera.

So imagine my shock, anger and despair when I got home to the UK ready to download the shots only to find a memory chip that reported to be empty! Yes, I was not best pleased. I think the neighbours may have felt the tremors of my anger, (sorry guys).

I sent the memory chip to Disklabs. The very same day they received the chip they were working on it! Impressive I thought. I had great confidence in this company even though I had never used a data recovery company before. It was amazing to hear back from them that day! If I hadn't been at work when they called to tell me they had managed to get back 90% of the images I would have shouted for joy! Even more amazing is that I received the recovered data the very next day. What an amazing turn around! I hope I never ever have to use this company ever again. However if I ever need data recovery I would only use these guys!

Top service!

Many thanks

Regards

David

Liam Blackwell

I managed to loose all of my contacts, all my mail folders and mail archives while loading some drivers for a 3G datacard onto my laptop. I hadn't backed my information up for sometime and it was the most recent mails and contacts that I needed most urgently. The 3G operators support team were less than helpful. It was Friday night and I was frantic when another member of The Reg team recommended DiskLabs to me so I called them. They seemed to have quite a few big jobs on over the weekend but were able to offer immediate advice and squeezed me in. They kept me up to date during the repair and had my laptop back to within 48 hrs. Everything was completely restored to how it had been before my accident. The most complicated thing was organising the courier! If you have to recover mission critical data in hurry then I would recommend that you speak to DiskLabs. Professional, reliable and timely service, thanks DiskLabs, I couldn't have asked for more.

Sales Director
The Register

www.theregister.co.uk

Joanne Antcliff

I would like to thank you very much for recoving  data from my memory card.  After returning back from New York with lots of photos and video footage I stupidly formatted everything and went into complete panic!!! We immediately called Disklabs and spoke to a top guy called Simon (that will make his head swell !) No really he was fab, he put my mind at rest and assured me everything was ok, he also made me laugh!! very funny guy, I sent the card in the post to Disklabs and Simon  sorted it out immediately. When he called to tell me all data was recovered I was so pleased , the card was sent back next day with all my photos and footage, I cant thank him enough.  I would recommend Disklabs every time, great guys with excellent service.

Thanks again
Joanne Antcliff
Sheffield

Jim Thorndycraft

I would just like say thank you for retrieving the data from my hard drive,
several people had tried to retrieve it for me but obviously had no success. Also thanks for reducing the price for me it was still a lot of money for a few photos but very competitive with other similar firms. the customer service was great and thanks very much for sending me a DVD ROM so that I could read the data you sent me it could have been a DVD writer though (Just Kidding). I have not had a chance to down load all my photos from the disc yet but I believe they are all there so thanks again.

Summary

Data retrieved          Excellent       (full Recovery I think)
Price                   Competitive     (And discount given)
Customer service        Excellent       (Free Issue DVD ROM to help me out)
Telephone manner        Excellent       (Down to Earth and I was not talked down to)
Delivery (post)         Excellent       (Next Day)

Cheers

Jim

Dear Paul, Simon, and the Data Recovery Team,

I am one happy customer! I am so impressed Data Recovery not only recovered all my data, but was able to restore it to a new hard drive so that when I turned on my laptop it was like it had never crashed. I thought I had lost years of hard work, digital photos, and software. I cannot thank you enough.

My sincere appreciation also for the friendly, professional service, and the incredibly fast turn around time. I would highly recommend Data Recovery to anyone who has the same misfortune of frying their hard drive.

You are the best.

Regards,
Michelle

Sean Laver-Vincent

Many thanks for the help provided and a special thanks for the help given by Paul Allen over the weeks that have passed.

Many thanks,

Sean Laver-Vincent

Brian Brown

This is just to place it on record that I am indebted to your company for the professional service that they showed during a moment of crisis.

Whilst photographing with a wedding on the 19 th August, 2004, I found that a micro drive card had been corrupted loosing over 180 raw images which covered the ceremony & family groups (which were all taken 3-4 times for good expressions). Although other micro drives were used the significant problem was with this one card.

I have been a digital photographer for over 5 years, and I have never had a significant problem like this previously.

I am pleased that on a Sunday I was able to talk to you via your emergency line to get appropriate advice & reassurance to forward the card forthwith to the Company.

I appreciate the Company upgrading the service given to me but at the lower price, which I understand you are prepared to offer members of the Master Photographers Association who may get caught in a similar crisis.

I very pleased that ALL the Raw & Jpeg images were recovered & returned punctually to me.

I have no hesitation is recommending your services & wish my sincere thanks to be expressed to yourself & the staff concerned

Brian Brown

L.M.P.A., L.B.I.P.P.

Angela Noble

I have called in one day to ask for assistance to recover lost photos from my memory card of the digital camera, and was speaking to Mr Paul Allen & Mr Simon Steggles on 2 occasions. I would like to say that I am more than pleased with their professional advice, kind assistance and no-fuss attitude over the phone.

Better still, they successfully helped me recovered most lost fotos which came as a huge surprise and needless to say, I would like to thank Mr Paul Allen for calling in and let me know as soon as he found out the recovery results this afternoon. I am very impressed by the prompt and friendly service indeed.

Your staff proved to me that DiskLabs is a reliable and professional company and I will happily recommend your services to friends and families.

Thanks again!

Beulah Birrd

Disklabs has been incredible. They successfully restored for me old text files (Wordstar) that similar businesses had said were corrupt and totally lost. Disklabs did this job for less cost than the others who were not successful! I highly reccomend them. They are professional, helpful, friendly and very competent.

Ian Stocks ABIPP, Health & Safety Laboratory

Dear Simon

Thank you very much for the great job you and Chris did in recovering the images from my corrupted Flashcards.

It is a traumatic experience for any photographer to be in this position but your friendly service and utmost professionalism turned the whole situation around.

It is a great comfort to know that should the worst happen, you are there to help.

Kind regards and thanks again.

Ian Stocks ABIPP
Photographic Officer
Health and Safety Laboratory

Dave Browett

Hi Simon

Just wanted to thank you guys, especially yourself and Mike, for doing an excellent job on that drive. My old dear is extremely happy now that she's got all her photographs and mail back. If I need to get anymore drives recovered, either on a personal or professional basis, you'll definitely be the guys I turn to !!

Thanks again mate

Dave

Fran Hickman

Dear Simon and Dave,

Thank you so much for recovering my essay this week- I can not tell you how much it meant to me- you both truly are life-savers. I was looking at a very gloomy month of re-writing it all and you both saved the day and were so friendly, helpful and cheerful with it.

I can hands down say you have offered the best service I've ever had and really cannot thank you enough. I hope (in a way) we don't have to meet again but if I ever do lose anything else on the computer I will not be too dis-heartened. You really have made an otherwise traumatic experience, quite a pleasure.

Thank you both so so much

Fran Hickman

James Wise

I would like to thank Disklabs for a warm, friendly, professional and above all effective service - an experience I find increasingly rare in this world.

I researched nine or ten other data recovery companies and Disklabs was by far the cheapest and the only one offering the flexibility I needed.

I now have all my files back and a new hard drive as well - Nice one Disklabs!

James Wise

Thank You

It now been a couple of weeks since you recovered my data, so it's about time I dropped you a line to thank you for your efforts.

After taking the disk to a local specialist and being told there was no way to recover the information you managed to recover every single important file on the drive (plus a few thousand others).

The service was fast efficient; sending me a new hard disk with all the recovered information has made it a breeze to find the files and information required, even when the old directory structure has been lost, a simple windows file search locates them in seconds.

You worked miracles for me and I would have no hesitation in recommending you to others.

Once again, Thank You!

Regards

P J Donohue
Commercial Director

Dear Simon,

Just a quick note to say thanks, when my backup Zip disk went down with months of work on it I thought that was it... heart attack time, but thanks to Disklabs my heart attack was put on hold.

My data was recovered in just 2 days and Chris kept me informed every step of the way, I couldn't believe it, and you gave me the best quote of the many data recovery companies I contacted.

Once again thank you and the team for your fast, friendly and reassuring service, I would recommend Disklabs to anybody with data recovery needs.

Regards,
Stuart Oakes

Maggie Sharp, Bindery Machine Services

Thursday 22nd January 2004

FAO: Mike Gardiner

Dear Mike,

Just a note to acknowledge receipt of the new hard drive, which arrived at 9:10am this morning! Having given Disklabs the ok to proceed late yesterday afternoon this is a stunning achievement. Your quick supply does hide the fact of just how complex an operation this was.

On behalf of the Company we wish to thank all at Disklabs for their commitment and professionalism in helping us with our problem.

Best Regards,

Maggie Sharp
BINDERY MACHINERY SERVICES